When will you process my order?

We process and ship orders between Monday and Friday (GMT + 8). Orders placed on Friday night, Saturday, Sunday, major holidays, and/or during company closures will not be processed until the following business day.

Estimated time to ship:

For products in stock, your order will be processed and shipped in 1-3 business days.

*If a product you ordered is out of stock, we will inform you by email. To ensure that we can get in touch with you, please add globalsupport@esrgear.com to your email whitelist.