Why did my online transaction fail?

A few reasons a transaction may have failed include:

• A problem with the credit card.

• Your online payment gateway settings.

• Incorrect card details provided during payment.

Here is a list of actions you could take should the transaction fail:

• Make sure that your debit/credit card details are correct when making a purchase.

• Try using an alternative card or payment method such as PayPal if possible.

• Contact your debit/credit card provider with the error message, they may be able to identify the issue you are having.

If you are still having transaction problems, please contact us with the details of the error message.