Order & Billing1
Promotions & Discounts
Shipping & Delivery
Reseller & Collaboration
General
Order & Billing1
Promotions & Discounts
Shipping & Delivery
Reseller & Collaboration
General
5 . When will you process my order?
3
5 . Will you contact me when my order ships?
2
5 . How do I pay for my order?
1
5 . Why did my online transaction fail?
0
5 . Does ESR collect and store my credit card details?
1
5 . How do I use a discount code?
0
5 . How do I get the student discount?
0
5 . What should I do if my discount code does not work?
0
5 . What kind of discounts do you offer?
0
5 . Why hasn't my order shipped yet?
0
5 . What should I do if my package is lost?
0
5 . What if I have a problem after my order has been delivered?
0
5 . Why is my order taking so long to be delivered?
0
5 . Why is there no carrier assigned to my tracking number and what do I select under “Select Carrier”?
0
5 . How do I become an ESR authorized distributor/reseller -- de
0
5 . What are the benefits to being an ESR authorized distributor/reseller?
0
5 . Once I become a reseller, when can I expect my order to be ready to ship after the payment?
0
5 . What is the ordering process for resellers?
0
5 . How do resellers pay for their orders?
0
5 . Do you provide ship-to-door service for resellers?
0
5 . What is the warranty process for resellers if a customer returns an item?
0
5 . Why didn't I receive a reply when I submitted a ticket or sent an email?
2
5 . What are the benefits of being an ESR Super User?
1
5 . Why can't I log into my account?
0
5 . How do I become an ESR Super User?
0
5 . Do I need to create an account to purchase items on the ESR site?
2